Responsible Gaming

18+ Only

Our services are strictly for adults aged 18 and over. Age verification is performed by our partner casinos at entry, in line with Bulgarian law.

Play responsibly

Gambling should be entertainment, never a source of income or a way to recover losses. We encourage every guest to:

• Decide the budget before the trip — the front-money model exists precisely so your limit is fixed in advance.
• Set time limits and take breaks.
• Never play under stress, fatigue, or the influence of alcohol.
• Treat losses as the cost of entertainment, not as something to win back.

Self-exclusion

Bulgaria maintains a national register of self-excluded persons, administered by the National Revenue Agency. Persons on the register cannot be admitted to licensed casinos, and we will not arrange gaming itineraries for them. If you wish to self-exclude, you may apply through the NRA (nra.bg).

Where to get help

If gambling stops being a game — for you or someone close to you — help is available. Speak to a professional or contact a gambling-harm support organization in your country of residence. On request, we will discreetly assist any guest in finding appropriate support.

Our commitment

We reserve the right to pause or refuse service where we believe a guest may be experiencing gambling-related harm. Discretion applies here too: such conversations happen privately, without judgment.